Client Satisfaction & Testimonials

North Central Behavioral Health Systems Client Satisfaction Results

Each quarter, North Central Behavioral Health Systems participates in the Mental Health Corporations of America's (MHCA) client satisfaction survey. The survey is designed to assess the satisfaction of behavioral health clients with their mental health or substance use treatment experience in an outpatient setting. 

Most Recent Survey Results

 

North Central Behavioral Health Systems Client Satisfaction Results

Client Testimonials

North Central Behavioral Health Systems Client Testimonials

NCBHS’ survey results are also compared to the current MHCA National Database, which features the results of other community behavioral health providers across the USA.

The following items exceeded MHCA average:

  • Accommodations for bill payment

  • Convenience of location

  • Safety and Comfort of facility

  • Privacy and Confidentiality

  • Treatment helped with problems

  •  Professionalism and courtesy of staff

  •  Quality of Services